In addition to the right of cancellation, we operate a Returns Policy.
If for any reason you are not satisfied with any products bought from us you may return them to us within 28 days of purchase for a refund or exchange provided that the goods are returned to us in their original condition and carefully packaged in a condition suitable for re-sale.
Please ensure to quote your order number on all correspondence. The cost of postage to return the goods is your responsibility and a restocking charge of £8.50 will apply. If you wish to return an order please e-mail firstname.lastname@example.org or call 01684 578441.
Until you have returned the products to us, you must keep them in your possession and take reasonable care of them.
To return a product under this Returns Policy please send them to: Meridian (Speciality Packaging) Limited | Spring Lane North, Malvern, Worcestershire, WR14 1BU.
You must provide us with the original invoice, despatch note or other proof of purchase. Please note: when returning items for exchange, an additional postage charge will be required to re-send the exchanged item. Except in instances of product defect, when returning an item for a refund we are unable to reimburse the return postage charge.
Nothing in the returns policy affects your statutory rights you may have as a consumer.