COVID-19- Important Company Information - 24/03/20
As a Family business, the health, safety and wellbeing of our staff and customers is our top priority.
In compliance with the Government announcement of enhanced closures, Meridian has suspended all fulfilment of orders, deliveries, and processing of returns, effective March 24th 2020 until further notice. While our website will remain active for browsing, we will only start taking orders again once we have been advised that the restrictions have been lifted. Once restrictions have been lifted, you will receive an email (if you subscribe to our mailing list) to advise on re-opening.
For all loyal customers, this means:
All deliveries/returns and refunds are suspended
All qualifying items will benefit from an extended returns policy until the official end of the quarantine period
The Meridian website will remain active so you can access your account, explore and add to your wishlist at any time
- Meridian will not have staff replying to emails or new enquiries during this closure period. These will be picked up once the factory reopens.
We are continuously monitoring the situation and will update you on further developments, both via social media, mail shots and on our website.
We are one community taking part in the global effort to reduce the threat of COVID-19. Let's all look out for one another and stay safe.
From all the Team at Meridian.